- PayPal only.
- Please complete payment within two (2) days.
- Please allow 2-3 working days for packing and shipping.
- Domestic shipping is via USPS Priority mail.
- Buyer will receive an e-mail from PayPal confirming that your item was shipped and a tracking number will be provided. Tracking Numbers will be posted in “My eBay” account or by checking the “order details” page next to the items that you purchased.
- All items over $249.99 will also include signature confirmation in the shipping charge. This is required for PayPal payments. No exceptions.
- USPS Express Shipping (overnight or 2nd day delivery) is also available by
Buyer request and at an additional charge.
- Shoes will only be mailed in its original shoe box if indicated.
- My Secret Closet is not responsible for product once it has been shipped. For Buyers protection, consider purchasing shipping insurance.
- We will only ship to PayPal confirmed addresses.
We welcome International bidders. Please email us for a shipping quote. Unfortunately, we can not lie on customs forms. We market all of our customs forms as used or new items, valued at the amount that you paid for it (minus shipping). We cannot mark items as a “gift” and customs and duties will be charged according to the fees/terms of your country
Import duties, taxes and charges are not included in the items price of shipping charges. These charges are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Confirmed Addresses: We will only ship to PayPal confirmed addresses.
The seller is not responsible for loss, damage, customs, duties or the length of arrival time on all the international shipments.
RESALE RETURN POLICY
- Please review description and photos in detail. If you are unsure or have any questions, please ask before bidding or purchasing.
- Absolutely no returns, refunds or replacements, unless an item was clearly misrepresented of a gross misrepresentation - only. Returns will not be authorized for fit issues. Buyer would need to contact My Secret Closet within 24 hours of receiving the item.
- No items will be returned with out an RA #. All returned shipping will be at the cost of the buyer. Item in return must be shipped back in the condition it was received and within 7 days of receiving your RA#. After receiving the item and
verifying the sellers mark. If we misrepresented the item I will contact you about issuing you a store credit only. Credits can be used any time and never expire.
- All items are sold as is and in their current condition
Important: All return items must be unused, unworn, unwashed. Items must be returned in their original packaging. THIS includes hangers, plastic bags, hang tags on garment, shoe boxes, and dust bags, were applicable. Returns that do not meet these requirements will be sent back to you and no credit will be issued.
STORE RETURN POLICY OF NEW AND REGULAR PRICED MERCHANDISE
- We accept returns on apparel and footwear for exchange or store credit only. Store credit can be used at any time and does not expire. Store credit is for the cost of merchandise only. Buyer would need to contact My Secret Closet within 48
hours of receiving the item for a Return Authorization Number. All returned shipping will be at the cost of the Buyer. Returns must be received within 7 days after the Return Authorization Number was issued.
Important: All return items must be unused, unworn, unwashed. Items must be returned in their original packaging. this includes hangers, plastic bags, hang tags on garment, shoe boxes, and dust bags, were applicable. Returns that do not meet these requirements will be sent back to you and no credit will be issued.
STORE RETURN POLICY OF SALE OR CLEARANCE MERCHANDISE
- All sale merchandise is final.
- Payment is required within 2 days.
- Non-paying bidders will be reported to eBay.
- You should contact My Secret Closet to resolve any questions before bidding.
- You should contact My Secret Closet with any problems upon receiving the merchandise.
- Please bid/buy only if you are 100% committed to purchase.
DEFINITIONS OF CONDITION:
New With Tag
A brand new, unused, and unworn item.
An item that has been used or worn previously. A Consignors item with store tags attached is also considered a pre-owned item but has not been worn. See the seller's listing for full details and description of any imperfections.
Thank you for visiting my auction. I’ve been in business since 1997 and will strive to provide exceptional customer service. Communication is key. Please e-mail My Secret Closet with any issues or questions prior to leaving feedback.
Customer satisfaction is very important to My Secret Closet. If you have any questions about an item or policy, My Secret Closet is happy to address any of your concerns prior to you placing your bid or purchasing the item(s). If you feel that
the transaction went well, My Secret Closet would appreciate positive feedback and My Secret Closet will do the same for you.
Owner – My Secret Closet